2nd.MD

Content rating
Everyone
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Update your workflow relying on 2nd.MD. A creative work from Accolade, Inc. for the APPzone ecosystem. Read full reviews at Medical.

Detailed Review Of This Software 2nd.MD

2nd.MD provides medical certainty and helps guide people through challenging healthcare journeys.
This concierge service connects you with board-certified, leading doctors across the country for an expert consultation on your iPhone within 3 to 5 days. Our latest version of the 2nd.MD app allows a 3rd person to join video consultations and permits account activation with a code.

When to Use 2nd.MD:

You have a new or serious diagnosis
You’ve been recommended to have surgery
You have a chronic health problem you can’t resolve
You’ve been advised to start a new prescription or medication

How it Works:

Contact 2nd.MD’s Care Team nurses via:
- App
- Email
- Website
- Phone

Your Care Team nurse will:
- Recommend specialists
- Retrieve and consolidate all your medical records
- Schedule an appointment with the doctor you choose

Within 3 days you will speak directly with a top specialist who has all your medical records. Your doctor will provide you with expert advice and send you a summary in 24 hours. You also can request a list of local, in-network physicians.

From our Members

“My family and I are extremely grateful to my employer for offering 2nd.MD as a benefit and to 2nd.MD for providing a life-saving consult.” - Oscar

“2nd.MD is the way to go! I've already been telling my coworkers about it. This is the future of where medicine has to go.” - Adric

“I would most definitely recommend this service to anyone who is in the same situation as us and is looking for some answers.” - Debbie

“I am fully convinced that 2nd.MD DOES have the world’s best doctors, and the confidence and advice we gained from using this service is invaluable.” - Andy

How to Access 2nd.MD

To access 2nd.MD, you can use the app, visit our website (www.2nd.MD), call us at 1.866.841.2575
or email us at [email protected].

About 2nd.MD

2nd.MD is a complementary health benefit offered by the world’s leading employers. It allows their employees and their employees’ dependents to get second opinions about difficult medical challenges from medical experts from elite medical institutions. Not sure if you’re covered? Contact your human resources department.

If your employer doesn’t offer 2nd.MD, contact your human resources representatives and ask them to add 2nd.MD as a benefit. You may also pay out-of-pocket ($3,000) for the 2nd.MD service.
2nd.MD provides medical certainty and navigates though healthcare journeys.
Updated on
Aug 19, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Health and fitness and 3 others
  • This app may collect these data types
    Location, Personal info and 9 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

2.52K reviews
A Google user
January 18, 2019
Generally OK but a little confusing log in. I logged in 20 minutes early to be sure and just before the call it looked like it wanted me to log in once again. Also an incoming call disabled the speakerphone function. The small screen of my mobile phone distracted from the communications. if you make the app usable on a Desktop or laptop, unexpected incoming calls would not interfere with communication.
37 people found this review helpful
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Bryan Staten
June 26, 2026
would give it a zero if the option was available. This app does not open on my phone. I've called tech support countless times and they can't figure it out either. The only way I can use 2nd MD, is at home on my computer. But I'm rarely home, so it almost makes me wonder, is this service even worth keeping? And before anyone makes an ignorant comment, my phone is less than a year old and doesn't have problems with any of the other 100+ apps on my phone
1 person found this review helpful
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Leo Harris
June 15, 2026
Easy to use, basic options I wish there was a place for the specialist to add notes or reccomendations you could follow but for basic setting up appts and video conference does the trick.
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What’s new

Improvements for security and bug fixes.